Answer:

A managed IT services provider supplies businesses with information technology solutions in line with their budgetary requirements. IT services provided include: remote IT management and monitoring, data management, IT security, provision of IT resources and IT support services.

Typically, a business will enter into a contract with a managed IT service provider to fill certain needs that are met more cost effectively by outsourcing than by purchasing and supporting via in-house resources.

This sort of arrangement makes good economic sense for both small and large companies, especially since managed services providers specialise in technologies that not all businesses have the resources to support.

Answer:

Traditional consulting services are reactive in nature, and therefore expensive. Keytech combines the best IT management tools and practices with exceptional customer service; we proactively monitor the health of your IT infrastructure and solve problems before they have a chance to impact on your business, and do it on an affordable, flat fee basis.

Answer:

Currently we are able to solve over 90% of our customer's managed IT services issues remotely. We believe so strongly in the value of our service that we offer a service guarantee. However, when necessary we have the resources to attend to your site in order to resolve any issue that cannot be rectified remotely.

Answer:

At Keytech, we have found through years of experience of the IT services industry that many small businesses use a friend or part-time employee to manage their computer systems. However, these people often aren't up to date with the latest technologies or solutions, move on to full time jobs, or are unavailable when you need them, resulting in a loss of productivity and bringing your business to a standstill. Keytech is an affordable provide of IT solutions that allows you to contact a qualified team of experts 24 hours a day, 7 days a week.

Answer:

Keytech's managed IT services are suitable for organisations of all sizes; whether you have 3 or 500 potential users for your internal IT systems, or you are an even larger business, we can cater for you. Larger businesses can also benefit from our project consulting and staff augmentation services.

Answer:

Keytech combines the best IT management tools and practices with the highest levels of customer service backed by the resources of a complete IT team. Whether Keytech is  complimenting  your existing IT support or your dedicated IT department, Keyetch will productively monitor and manage the health of your IT infrastructure, solving problems before they have an impact on your business.

Answer:

Keytech combines the best IT service management tools and practices with the highest levels of customer service, backed by the resources of a complete IT team. Whether Keytech is complimenting your existing IT support or a dedicated IT department, we will productively monitor and manage the health of your IT infrastructure, solving problems before they have an impact on your business.

Answer:

Keytech’s services are designed to scale for organisations of different sizes and with different requirements. Generally, our IT services are geared toward organizations with anywhere from 3 to 500 users.

Answer:

For over 15 years, Keytech has provided our unique brand of IT support services. We've learned that organisations get the most benefit from personalised and dependable on-site services; when combined with our 24x7x365 remote managed services, our approach is both affordable and comprehensive, offering our clients the best of both worlds.

Too often, businesses wait until a major problem arises before contacting their IT support provider, which almost always leads to costly emergency repairs and impulsive decisions. Keytech's proactive managed IT services, featuring frequent on-site checkups, ongoing system evaluation, consultation and rapid response from certified experts who understand your infrastructure, is the best way to safeguard your network and keep your business running smoothly.

Answer:

Keytech provides a range comprehensive support services 24x7x365, which can be tailored to your exact requirements, or on a pay as you go basis.

Answer:

We always offer unbiased recommendations; any such recommendations are always based on your specific business and operational requirements. Through our relationships with the industry’s leading hardware and software vendors we can guarantee the best possible pricing available.

Answer:

We start with a project kick-off meeting, where you'll meet your support team. We then focus on learning all we can about your IT environment and infrastructure, tackling any initial projects and/or immediate problems. Once your IT infrastructure is stabilised and operating smoothly, we then move into the next phase of ongoing proactive managment, consulting and support services.