The Customer - The customer is a pharmaceutical organization based in Fleetwood Lancashire. They are famous for a brand of lozenge that is sold in over 100 countries around the world.
The Challenge - Backups and Disaster Recovery are common problems for today’s IT departments. The client had a requirement for a fully-managed backup solution that integrates into a tape autoloader from the disk-based backup solution onsite. This is to enhance the disk-based backup system and enable backups to be taken and removed from the server room for DR and auditing purposes.
The Solution - Keytech installed a fully-managed turnkey solution for the client that fully automates the backup process and integrates with their existing tape library. The backup system and backups are monitored 24x7x365 and any failed or missed backups are re-run to ensure the customer always has the ability to recover all its servers and critical data. Daily and weekly backup reports are generated and sent to the contact on site to ensure that a full audit trail of backup history is kept.