IMAC Service – Installation, Moves and Changes.

In today’s fast paced IT environment, Keytech’s installation, move, add, change service enable Keytech to help our clients manage all aspects of their IT environment throughout the infrastructure lifecycle. Keytech can deliver IMAC services within and outside of normal office hours (9.00am-5.30pm) anywhere in the UK, minimising disruption to end-users.

The IMAC services encompass installations and configurations, technology refreshes, de-installations and disposals, moves, audits, portable appliance testing and resource supply. These services can be provided for small <10 user rollouts to technical refreshes of 1000+ users and cover a wide range of hardware including desktops, laptops, printers, extending through to complex server installations.

Using ITIL best practice request management and scalable, flexible resources, Keytech’s IMAC services relieve customers of the mundane operational tasks, allowing them to focus on their
core business activities.

How it helps

Reduced Cost

• A flexible resource pool enabling customers to cope with peaks and troughs in demand
• Enhance ROI with shortened time-to-productivity
• Reduce implementation time and cost
• Reduced overtime and unplanned T&M charges for internal staff
• Our consistent planning and service delivery processes reduce costs and finish tasks on time, every time

Reduced Risk

• Minimise disruptions during installation process
• Reduced redundancy and redeployment risk by using flexible resources
• Use the right skills for the right tasks, focusing internal engineering skills on higher skill, higher risk activities
• Enjoy the peace of mind the comes with installation and configuration by highly skilled professionals

Reduced Management Overheads

• Plan activities outside of core hours using Keytech teams
• Acting as a single point of contact, we can control installation activities by all subcontractors
• Reduced management intervention, enabling them to focus their efforts on the strategic needs of the business

Contact Keytech

For more information about the range of IMAC services available at Keytech, or to speak to a business information technology expert about how IMAC services could benefit your business, call 01706 897100 or e-mail us and we will get back to you.