We are experts in IT Services
The team at Keytech Managed Solutions have provided enterprise managed services and technology solutions for over 25 years. Our scalable solutions are designed to accommodate everyone from large enterprises to business start-ups. Together we have been providing 24 x 7 x 365 support services throughout the world, all of which are underpinned by our advanced Network Operations Centre, based in Wigan.
The Keytech team provide our customers with pro-active support, ensuring maximum up time for their IT systems and services. Whether speaking over the phone or face-to-face, our technical consultants are available to provide impartial advice based upon your business needs.
With our years of knowledge in architecting and developing private, public and hybrid cloud services, we offer true independent advice on the benefits of each. As an ISO 27001 certified company, we can provide bespoke infrastructure as a service (IaaS) solutions, securely from our highly resilient, purpose built datacentres or alternatively leveraging public cloud providers such as Microsoft Azure or Amazon AWS.
25 Years Experience
During this time Keytech has developed skills, experience and vendor relationships across most areas of IT service delivery. Our commitment to training ensures that we remain up to date with the latest technological advances and best practices for their delivery and management.
IT Solution Specialists
Our scalable IT support and hosted services accommodate everyone from large enterprises to business start-up’s. We provide all the benefits of best of breed technology, delivered by highly qualified technicians to all customers.
We value our people
Our biggest asset is our people.
Our knowledgeable, approachable
engineers and helpdesk technicians deliver a first class service.
24 Hrs a day
Operating 24 hours a day Keytech provide a bespoke range of managed , hosted and support services designed to fit your business model.
Meet the Team
Steve CritchleyManaging Director
Steve joined Keytech as Managing Director in September 2011. Previously he spent 26 years...Read More
David CraigTechnical Operations Manager
David has over 10 years’ experience in IT management and technical delivery. He has worked in and for...Read More
Andrew PilkingtonPrincipal Consultant
Andrew has 25 years’ experience of architecting, supporting and development of IT solutions...Read More
Barry AbernethyProgram Manager
Barry has been working in Computer support and services for over 25 years providing IT support...Read More
Yvonne IsherwoodService Delivery Manager
Yvonne is responsible for managing the Technical Department. She is also an accomplished Service Level Manager...Read More
Briony Jackson MAATManagement Accountant
Briony leads the Finance Department. She has been with Keytech since March 2012 and is responsible for all accounts...Read More
Samantha HowardBusiness Development Manager
A successful 18 year career in major accounts and management gives Samantha the experience and perspective...Read More
Michael PalmerSenior Consultant
Michael has around 30 years’ experience in the I.T industry and joined the Keytech team in 1994...Read More
Ben Pike3rd Line Support Technician
Ben worked as an IT administrator for over 5 years supporting various systems, from Windows to Linux...Read More
David Small3rd Line Support Technician
David Joined Keytech in 2012 and works as a member of the service desk team. David is responsible for...Read More
Graeme HunterField Service Engineer
Since joining Keytech nearly 20 years ago Graeme has been responsible for all Field Service needs...Read More
Rhys GillinghamIT Support Technician
Rhys joined Keytech as an IT Support Technician in 2016. Previously he spent 5 years in IT...Read More
Christian GorgeesIT Support Technician
Chris has worked in the IT industry for over 5 years and began his IT career by volunteering for a nearby technology company...Read More
Thomas DoranIT Support Technician
Tom joined Keytech in 2016 and brings 3 years of experience working as a second line support technician...Read More
Alpesh Panchal3rd Line Support Technician
Alpesh joined Keytech in 2017 as a member of the Professional Services Department. Alpesh has over 6 years experience supporting...Read More
David WilsonService Desk Analyst
David joined Keytech in May 2017. Previously he spent 20 years in IT working in a wide variety of roles...Read More
Tom PyeService Desk Team Leader
Tom joined Keytech at the beginning of 2017. Previously he spent 6+ years in IT working as an onsite and mobile engineer...Read More
Will BradleyAdministration Assistant
Will joined Keytech in September 2017 as an Apprentice in the role of Administration Assistant. Will joined this role...Read More
Lewis CooperIT Support Technician
Lewis joined the Keytech Service Desk as an IT Support Technician in 2018 bringing a proven background of implementation and support for a variety of technologies such as Azure Active Directory and firewalls. Lewis has quickly settled in to his new role providing first class customer service with a friendly and professional approach.Read More