About Us

We are experts in IT Services

The team at Keytech Managed Solutions have provided enterprise managed services and technology solutions for over 25 years. Our scalable solutions are designed to accommodate everyone from large enterprises to business start-ups. Together we have been providing 24 x 7 x 365 support services throughout the world, all of which are underpinned by our advanced Network Operations Centre, based in Wigan.

The Keytech team provide our customers with pro-active support, ensuring maximum up time for their IT systems and services.  Whether speaking over the phone or face-to-face, our technical consultants are available to provide impartial advice based upon your business needs.

With our years of knowledge in architecting and developing private, public and hybrid cloud services, we offer true independent advice on the benefits of each. As an ISO 27001 certified company, we can provide bespoke infrastructure as a service (IaaS) solutions, securely from our highly resilient, purpose built datacentres or alternatively leveraging public cloud providers such as Microsoft Azure or Amazon AWS.  

25 Years Experience

25 Years Experience

During this time Keytech has developed skills, experience and vendor relationships across most areas of IT service delivery. Our commitment to training ensures that we remain up to date with the latest technological advances and best practices for their delivery and management.

IT Solution Specialists

IT Solution Specialists

Our scalable IT support and hosted services accommodate everyone from large enterprises to business start-up’s. We provide all the benefits of best of breed technology, delivered by highly qualified technicians to all customers.

We value our people

We value our people

Our biggest asset is our people.
Our knowledgeable, approachable
engineers and helpdesk technicians deliver a first class service.

24 Hrs a day

24 Hrs a day

Operating 24 hours a day Keytech provide a bespoke range of managed , hosted and support services designed to fit your business model.

Meet the Team

Steve Critchley

Managing Director

Steve joined Keytech as Managing Director in September 2011. Previously he spent 26 years...

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David Craig

Technical Operations Manager

David has over 10 years’ experience in IT management and technical delivery. He has worked in and for...

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Andrew Pilkington

Chief Technology Officer

Andrew has 25 years’ experience of architecting, supporting and development of IT solutions...

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Barry Abernethy

Program Manager

Barry has been working in Computer support and services for over 25 years providing IT support...

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Yvonne Isherwood

Service Delivery Manager

Yvonne is responsible for managing the Technical Department. She is also an accomplished Service Level Manager...

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Briony Jackson MAAT

Management Accountant

Briony leads the Finance Department. She has been with Keytech since March 2012 and is responsible for all accounts...

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Samantha Howard

Business Development Manager

A successful 18 year career in major accounts and management gives Samantha the experience and perspective...

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Michael Palmer

Senior Consultant

Michael has around 30 years’ experience in the I.T industry and joined the Keytech team in 1994...

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Ben Pike

3rd Line Support Technician

Ben worked as an IT administrator for over 5 years supporting various systems, from Windows to Linux...

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David Small

3rd Line Support Technician

David Joined Keytech in 2012 and works as a member of the service desk team. David is responsible for...

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Graeme Hunter

Field Service Engineer

Since joining Keytech nearly 20 years ago Graeme has been responsible for all Field Service needs...

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Rhys Gillingham

IT Support Technician

Rhys joined Keytech as an IT Support Technician in 2016. Previously he spent 5 years in IT...

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Christian Gorgees

IT Support Technician

Chris has worked in the IT industry for over 5 years and began his IT career by volunteering for a nearby technology company...

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Thomas Doran

IT Support Technician

Tom joined Keytech in 2016 and brings 3 years of experience working as a second line support technician...

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Alpesh Panchal

3rd Line Support Technician

Alpesh joined Keytech in 2017 as a member of the Professional Services Department. Alpesh has over 6 years experience supporting...

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David Wilson

Service Desk Analyst

David joined Keytech in May 2017. Previously he spent 20 years in IT working in a wide variety of roles...

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Tom Pye

Service Desk Team Leader

Tom joined Keytech at the beginning of 2017. Previously he spent 6+ years in IT working as an onsite and mobile engineer...

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Will Bradley

Administration Assistant

Will joined Keytech in September 2017 as an Apprentice in the role of Administration Assistant. Will joined this role...

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Lewis Cooper

IT Support Technician

Lewis joined the Keytech Service Desk as an IT Support Technician in 2018 bringing a proven background of implementation and support for a variety of technologies such as  Azure Active Directory and firewalls. Lewis has quickly settled in to his new role providing first class customer service with a friendly and professional approach.

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Are you looking for a solution, tailored to your needs?
Get in touch today!

Our Partners

Microsoft
DELL
N-able
Veeam
vmware
Pure Advantage

Contact Us

Keytech, 3 Smithy Court, Wigan WN3 6PS

Head Office: 01942 311 150

Service Desk: 01942 311 151

Email: info@keytech.co.uk

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Backup Assessment

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  • Assessment of critical data and applications
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Infrastructure Assessment

Assessment includes:

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  • Assessment Playback by Keytech Consultant

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